FAQ

Frequently Asked Questions:

What is Clear Choice Water Treatment?

Clear Choice spa/water treatment contains a non-toxic surfactant (soap) that breaks down organic waste to a smaller size. The smaller waste particles allow for a much faster natural oxidation process to occur. Our spa water treatment also contains a special nutrient (food source) that sustains the healthy bacteria we need but will not feed any type of infectious bacteria we do not want. This ensures that the enzyme system stays alive and healthy between soakers and swimmers. The ingredients in our product are a blend of several types or classes of natural enzymes and co-enzymes that rapidly start the natural oxidation process and the self-purification of your spa/pool.

How was it discovered?

This natural spa water system was invented by a leader in the natural bioremediation field who has replaced traditional toxic chemicals in a multitude of industries including medical and dental, food processing, agriculture, wastewater, recreational waters, meat packing and aquaculture.

I have sensitive skin, will this help?

Allot of people have skin sensitivities to the chemicals in traditional spa treatment systems, Clear Choice replicates mother nature and is a skin friendly product.

What will my local Hot Tub Dealer say?

Many retail spa dealers around the world carry the Clear Choice system. Some retail spa dealers are unconvinced of our approach or simply do not wish to offer this type of cutting-edge alternative to chemical solutions. The typical spa store applies a 100% mark up on spa chemicals and the majority of store profits come from chemical sales. This situation limits spa store profits in this manner because the Clear Choice system replaces several products and the income that they generate. We do have the most cost-effective and natural total spa system on the market today. We also have doctors, clinics, natural food stores and other retailers that choose to sell our products.

How will Clear Choice affect my hot tub plumbing?

Your spa's regular filtration system is designed to circulate your hot tub's water and introduce plenty of oxygen. Combined with the Clear Choice product and clean water, as the heavy metals and minerals are filtered out, your spa's circulation system then acts as a bio-filter that traps waste as the water flows by and houses the healthy bacterial colonies needed to biodegrade that waste and purify your water. This natural system will contribute less wear and tear to your Spa's mechanics than normal chemical additives. 

How does the cost compare to conventional Spa treatment systems?

You will spend less time and money maintaining your hot tub with Clear Choice than with any other purification system on the market. Much less.

Do I have to purge my new or existing hot tub with Spa Prep and can I use my hot tub during the Spa Prep purge?

Yes. A new hot tub is not necessarily a pure, clean system. Sometimes chemicals or other contaminants are run through at the factory, or the hot tub is not cleaned to Clear Choice specifications. To make sure your new hot tub runs worry-free, filter as directed in our easy-to-follow setup process.  Although the water may be a little cloudy and sudsy, it is safe to use.

How often should I use Spa Prep?

We recommend every 6-12 months.

How long with the drops last?

Depending on usage, 6-18 months.  The Spa drops have a shelf life of up to 2 years, please store in a cool and shady location.

Can I reuse the Prefilter?

The 'Pre Filter' has a 500-600 gallon capacity to successfully filter out all of the unwanted minerals and metals of the water for your hot tub. It's best to use one filter to fill the hot tub and to top it off until the next time you drain and fill the hot tub again. Then, ideally, you would start over with a new pre-filter.

Is the Filter Sleeve necessary, how to install, will it restrict water flow?

It's designed with a large micron fabric, and it will not restrict the water-flow if maintained properly.  Simply wrap the filter sleeve around your spa cartridge filter and tie it in place with the attached strings.  Dont worry if it doesn't completely cover your filter.    The filter sleeve is not necessary but will make cleaning your filter easier.

Can I use Clear Choice in a Softub or smaller Hot Tubs?

Yes, the dosage directions on the Spa Water Purifier bottle are designed for a hot tub that holds 500 gallons and is used at least 3 times per week. Reduce the dosage if your hot tub is smaller or used very little. Example: If your hot tub is only 250 gallons, use half of the listed amount, etc...

Do I need to check PH and Alkalinity?

We recommend that PH and Alkalinity be balanced at fill and periodically if required.  Normally, adjustments are not needed. The Clear Choice System will eventually settle water pH at 7.8 through 8.2 and stabilize alkalinity. Your spa and skin are protected by the water pre-filter and special conditioning agents contained in the Spa Prep and One Step Spa Water Treatment.

How do I know if I used too much of the All Natural Spa Water Purifier Drops?

Using too much Clear Choice is the most common problem with this system. Initial overdosing symptoms are excessive buildup of amber or brown residue at the water line and/or around jets. This can also be accompanied by green or brown tinted water. Soon after, the water clarity and odor will be affected. Clean your spa filters and Clear Boots daily, skip your next 1-2 treatments When you resume weekly spa water treatment; reduce your dosage amount and clean spa filters & Clear Boots as directed above.

I have a silky residue in my Spa.

Normal formation of harmless simple salts that will come-and-go as the 'Spa Drops' clean and soften the water.

I have white cloudy water?

After water changes there is often a 1 or 2 week period of time when water is softening and changing molecularly. During this period water may look white & cloudy with no signs of overdosing. Add 1/2 of normal spa water treatment dosage amount immediately, then rinse your spa filters & 'Filter Sleeve' thoroughly with clean water the following day.

Sometimes soft or hard deposits will form on the spa shell. This can be a result of some final chlorine or bromine salt deposits being flushed from your spa's plumbing system that the 'Spa Prep' purge did not completely remove. Normally, these deposits will break down and disappear within 2 weeks. If deposits remain, add 2 cups of white vinegar to spa water. After 2 days, repeat vinegar treatment if necessary. Deposits will then normally disappear within a week. 

This is harmless and should disappear with time. Normally, this is caused by residual metals in the water that are oxidizing. A green tint can also result from not using a new pre-filter on your hose when adding water to your spa. Metals, like copper or nickel, in non-filtered water are prone to oxidizing.

This is normal for new customers during the first 1-4 weeks as the natural spa water sets up. With time, this odor (trapped Co2 gas) will only be noticeable when you first open your spa cover and release the steam. 

Light flakes in the water are non-toxic buildup from spa’s plumbing system. Clean spa filters & 'Filter Sleeve' more often. If flakes persist, add 2oz of Spa Prep & 5 cups of white vinegar to spa water, wait 6-12 hours, then change spa water. To prevent continual build up, adjust and maintain the spa water pH to 7.2 through 7.6 using traditional pH spa products, if you feel this is necessary.